(GWINNETT-METRO ATLANTA) March 5, 2019 – Governor Brian P. Kemp announced Tuesday that CarMax, the nation’s largest retailer of used cars, will create more than 300 jobs for their new Customer Experience Center opening in Peachtree Corners early this summer. Over the coming months, CarMax will hire Customer Experience Consultants, Assistants, and Managers to work at the location.
“As a member of Georgia’s corporate family, it is exciting to see CarMax expand operations and create more jobs for hardworking Georgians,” said Governor Kemp. “This investment will ensure greater opportunities for metro-Atlanta’s talented and diverse workforce while providing an innovative service to car buyers across the state and surrounding region.”
CarMax has had an established presence in Atlanta for more than twenty (20) years and currently employs approximately 2,000 Georgians. In December 2018, CarMax announced the Atlanta roll-out of a new, customer-driven buying experience that the company plans to scale nationwide. Through this new experience, customers can buy a car on their terms, whether they want to buy a car completely from home, in-store, or a seamless combination of both. Employees at the new Customer Experience Center in Peachtree Corners will assist customers over the phone or online to help them find their ideal vehicle, navigate financing, and provide any assistance needed until the customer is ready to either go to an area store for pick-up or schedule a home delivery.
“Atlanta is one of our oldest and most important markets, and we’ve found a strong and diverse talent pipeline in the area,” said Diane Cafritz, CarMax Chief Human Resources Officer. “We’re confident we’ll find great new associates who are excited about redefining car buying for our customers in a fun, growth-focused environment.”
“CarMax is continuing to change the way consumers buy cars with their fresh approach to combining innovative technology with the expertise and help that their employees provide customers,” said Gwinnett County Commission Chair Charlotte Nash. “Gwinnett’s talented workforce and strategic location create the ideal environment for pioneering companies like CarMax to succeed.”
CarMax is looking for driven, customer-focused individuals with strong communications and sales skills to work in the new Atlanta Customer Experience Center. No previous automotive experience is required. In addition, the company is recruiting for Spanish bilingual candidates to fill approximately a third of the open roles. Individuals who want to help make a difference in customers’ lives and start redefining their own career journey can visit jobs.carmax.com to apply. For fifteen (15) consecutive years, CarMax has been recognized as a FORTUNE 100 Best Company to Work For, and the company also has been recognized by the Atlanta Journal Constitution as a Top Workplace for four (4) years in a row.
“We are excited that an outstanding company like CarMax is expanding its footprint in Georgia,” said Georgia Department of Economic Development Commissioner Pat Wilson. “CarMax has been rated one of the best places to work and has an excellent reputation as a great corporate citizen. We are looking forward to working with CarMax as they open their new Customer Experience Center in Peachtree Corners.”
“We are pleased to have Carmax’s new Customer Experience Center bring over 300 new jobs to Peachtree Corners,” said Mayor Mike Mason. “As a regional job hub, our city continues to be a draw for top-tiered businesses, including Fortune 100 companies like Carmax.”
Project Manager Megan Wing represented Partnership Gwinnett in conjunction with The Georgia Department of Economic Development, Quick Start, Metro Atlanta Chamber and Georgia Power.
“Gwinnett has a strong technology and innovation ecosystem,” said Partnership Gwinnett project manager Megan Wing. “The new Carmax customer innovation center makes the perfect addition to this network and we look forward to their continued success here.”
In addition, CarMax continues to grow in its CarMax Auto Finance (CAF) headquarters in Kennesaw and is hiring for approximately 200 CAF customer service positions over the next twelve (12) months.
CarMax is the nation’s largest retailer of used cars and operates more than 200 stores in forty-one (41) states nationwide. CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car-buying experience customers want and deserve. For more than twenty-five (25) years, CarMax has made car-buying more ethical, fair, and stress-free by offering a no-haggle, no-hassle experience and an incredible selection of vehicles. CarMax makes selling your car easy, too, by offering no-obligation appraisals good for seven (7) days. At CarMax, we’ll buy your car even if you don’t buy ours®. CarMax has approximately 25,000 associates nationwide and for fifteen (15) consecutive years has been named as one of the FORTUNE 100 Best Companies to Work For®. During the twelve (12) months ending February 28, 2018, the company retailed 721,512 used cars and sold 408,509 wholesale vehicles at its in-store auctions.
About Partnership Gwinnett
Partnership Gwinnett is a public-private initiative dedicated to bringing new jobs and capital investment to Gwinnett County, Georgia. Since 2006, Partnership Gwinnett has worked with its local partners to attract and retain jobs, cultivate capital investment, support educational institutions, foster workforce development and contribute to the exceptional quality of life found in Gwinnett. Fueled by the support of over one hundred companies, municipalities, Gwinnett County, K-12 and higher education systems, the mission of Partnership Gwinnett is to strengthen the community’s diverse economy to compete in the global marketplace and position Gwinnett as the premier place to live, work and play.