As one-time help with heating bills comes to an end, help with cooling bills begins

Press release from the Partnership for Community Action


The LIHEAP heating assistance is about to come to an end. It will end on Tuesday, April 30, less than 3 weeks away. Anyone who has not received this assistance can apply for it either through appointment or by walk-in at  3597 Covington Hwy Decatur, GA 30032 Monday – Friday between 7 am -3 pm until Tuesday, April 30, 2019. On Saturday, April 37, applications will be accepted between 8 a.m. and 3 p.m. on a first come, first served basis.

While one program is ending, the need for cooling is likely to begin for families experience financial difficulties as soon as the weather heats up. So, beginning Wednesday, May 1, 2019, the Partnership for Community Action will be opening a cooling program.

“This is a separate program from the heating program. This means if you have received heating assistance you are still eligible for cooling assistance,” Ashley Blount with the PCA said in a press release. “We will be opening for the priority population which is limited to elderly households, 65 years and older, medically homebound, and life-threatening crisis clients first.  We will open on Thursday, May 16, 2019, for the general public. Funding for this program will be limited.

Blount noted, however, that appointments for this program cannot be made until Wednesday, May 1, 2019.


LIHEAP appointments are available for heating bills until Tuesday, April 30, 2019 for DeKalb, Gwinnett, Newton, Rockdale, and Walton households. If you need to, you can take advantage of this opportunity while funding is available.

PCA will be doing energy assistance applications on a first come, first serve basis on Saturday, April 6, 2019 from 8a – 3p at 3597 Covington Hwy Decatur, GA 30032.

Initial Story

New LIHEAP appointments available beginning Friday, February 22, 2019, for qualifying families through local non-profit for FY 2017/2018 Energy Season to residents of DeKalb, Gwinnett, Rockdale, Newton, and Walton.

Decatur, Georgia——The Partnership for Community Action, Inc. (PCA) would like to inform eligible clients who live in DeKalb, Gwinnett, Rockdale, Newton, and Walton Counties of available funds from the Georgia Department of Human Services to provide assistance with heating bills through the Low-Income Home Energy Assistance Program (LIHEAP).  A portion of the funds are from the Public Service Commission and H.E.A.T.  Those that are eligible will be able to apply for this one-time heating assistance payment of either $310 or $350 to help with the high cost of heating bills.  Eligible clients may only receive a one-time payment per program year.

New appointments are available for the General Public starting Friday, February 22, 2019.

PCA’s LIHEAP Program has added the convenience of scheduling Energy Assistance appointments online  or by calling our customer service number at (404) 537 – 4300.  Due to high call volumes, we strongly encourage clients to use these valuable systems in the place of walking in to expedite wait times.   

Please note that a limited number of crisis walk-in are accepted Monday – Friday beginning at 7am at our Covington Hwy location while funds are available. Crisis walk-ins service must be disconnected or will be disconnected within 3 days.

All potential clients that heat their homes with natural gas, electricity, propane, wood, kerosene, or coal, and meet the income guidelines of 60% of the median household income for Georgia, and can provide the following information may apply:

  • Proof of income for all household members 18 years of age and older for the last 30 days; 90 days if irregular income. If no income, a Zero Income Form will be provided at the time of your appointment. All household members with no income must be present during the appointment time to complete this form.
  • Most recent home heating bill
  • Most recent electric bill.
  • Verification of social security cards for all household members or some other legal proof of SS number.
    • Tax returns are not an acceptable document
  • Valid ID for all household members 60 years and older.
  • A Secure and Verifiable document is needed for the person applying for the household only to prove identity and citizenship.

Bringing copies of these documents, along with the originals, will expedite wait time at application intake.

Our Customer Services phone line 404.537.4300 is open for general questions.

For safety and health reasons, we ask that clients do not form a line outside our service locations before opening hours.


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