Georgia DPH is seeking contact tracers for the coronavirus response

The Georgia Department of Public health is hiring Contact Tracers as part of its Coronavirus Response

Agency – Georgia Department of Public Health (GA) – Address, 2 Peachtree Street, Atlanta, Georgia, 30303

Website –

 Salary – $15.00 Hourly

Location – Various – see job description, GA

Job Type – Full-Time Hourly

Division/Section –Health Protection/EPI

 Job Number 2020-Contact Tracers

Closing 5/17/2020 11:59 PM Eastern



Georgia Contact Tracers – Coronavirus Response


Agency: The mission of the Georgia Department of Public Health is: To prevent disease, injury and disability; promote health and wellbeing; and prepare for and respond to disasters.

Program Mission: To protect State of Georgia employees by preventing disease, injury and disability through the promotion of health and wellbeing.

The Georgia Department of Public Health is seeking Contact Tracers to support the Department of Public Health and Local Boards of Health to perform COVID-19 contact tracing.

The Department of Public Health (DPH) will hire, train and supervise a team of community contact tracing staff across Georgia. The aim of this will be to call every person diagnosed with COVID-19, gather their contacts, and proceed to call every contact in Georgia. This will fortify efforts to control the pandemic in Georgia.

Job Responsibilities

The Contact Tracer will call all every case and either call or virtually monitor every contact of anyone diagnosed with COVID-19 to document a symptom check, refer them for testing according to established protocols, and provide them with instructions for quarantine. Contact Tracers are required to follow all scripts, policies and procedures provided by DPH, and comply with DPH training regarding confidential information related to personal information.

  • Understand Contact Interviewing and Contact Tracing in the context of a pandemic
  • Basic introduction into the standardized processes of Contact Interviewing and Contact Tracing
    • Conducting Interviews
    • Documentation of Interviews in a digital system
    • Introduction to Daily Workflow
    • Response to Common Requests and Referral for Testing

All applicants will need computer access and wifi access.

May work various hours and weekends.

Minimum Qualifications

High School Diploma

  • Ability to exhibit a professional, positive attitude and work ethic
  • Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress
  • Ability to show empathy to distressed individuals
  • Excellent organizational and communication skills
  • Ability to speak, read, and write English
  • Second or multiple languages a plus
  • Critical thinking and sound judgment required
  • Ability to handle confidential information with discretion and professionalism
  • Proficiency with computers

Preferred Qualifications:


Bachelor’s degree

Current College Student (Undergraduate or Graduate) majoring in Public Health or a closely related field or Recent Graduate.

Completion of coursework in Epidemiology

Additional Information

This is temporary or hourly paid work performing professional health care services. Positions in this job are established for less than 9 months or scheduled for less than 30 hours per week and are not eligible for benefits if the position status is temporary (i.e., SCOA 513). Positions in this job are established for greater than 9 months and scheduled for greater than 30 hours per week if the position status is permanent labor (i.e., SCOA 512). Normally permanent labor positions are eligible for Health Insurance benefits.

Employment Information

Current State employees are subject to State Personnel Board rules regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). DPH will contact educational institutions to verify degree, diploma, licensure, etc.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

As an employee of DPH, in the event of an identified emergency, you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to:

DPH is an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

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