Business Profile
Monroe, GA 2018 – The Sears Hometown Store of Monroe GA, has been named a 2018 “Sears Hometown Premier Store” for consistently offering the highest level of customer service, as well as outstanding store performance and quality standards.
Located in the Great Oaks Plaza at 500 Great Oaks Dr., the Monroe store was one of only 319 locations throughout the company’s 570-plus unit system to receive this national recognition this past quarter.
“We strive to serve our community with the highest level of customer service, so this recognition speaks volumes to the hard work and dedication of each and every one of our employees,” said Syed Naqvi, owner and operator of the Sears Hometown Store in Monroe. “To be honored as a Premier Store is a direct reflection of their tenacity as well as the support of our community. We couldn’t have earned this achievement without either and want to thank our customers for their continued patronage.”
As part of this honor, each Premier Store will be given the opportunity to participate in special events along with other Premier Stores throughout the year.
“Syed and his employees set a prime example for all other stores in our system to follow,” said Will Powell, CEO and President of Sears Hometown and Outlet Stores, Inc. (NASDAQ: SHOS), which operates Sears Hometown Stores. “Naming the Sears Hometown Store of Monroe as a Premier Store is a testament to their strong commitment in serving their local community above and beyond what is typically expected.”
Sears Hometown and Outlet Stores, Inc. in Monroe is owned and operated by Syed, as he made know in a post on his Facebook page when Sears Holdings initially filed for bankruptcy last year.
“Sears Hometown and Outlet Stores, Inc. is not part of the bankruptcy filing by Sears Holdings Corporation. Although we have business relationships with Sears Holdings, we are a publicly owned company that separated from Sears Holdings in 2012,” he said in the post. “We are a national retailer primarily focused on selling home appliances, lawn and garden equipment, tools and hardware. Our dealers are independent business people who are actively involved in their businesses and their communities.”
So remains business as usual at Sears Hometown and Outlet Stores in Monroe.
“We look forward to continuing to provide you with outstanding service, value and convenience,” the Monroe company wrote on its Facebook page.
Sears Hometown Stores are a unique retailing concept; they combine the value, selection and services associated with larger retail stores but are owned and operated by a member of the local community. Each location provides exceptional customer service along with a wide assortment of appliances, tools, electronics, fitness equipment as well as lawn and garden merchandise.
In addition, Sears Hometown Store associates can order customers any product from the entire merchandise selection offered by Sears Holdings Corporation, including apparel, footwear, jewelry and much more. This unique format allows customers in small communities to have access to the great products and brands usually found only in Sears stores.
To learn more about Sears Hometown Stores, visit www.searshometownstores.com.
About Sears Hometown and Outlet Stores, Inc.
Sears Hometown and Outlet Stores, Inc. (NASDAQ: SHOS) is a national retailer primarily focused on selling home appliances, lawn and garden equipment, tools and hardware. As of
Aug. 1st 2018, Sears Hometown and Outlet Stores, Inc. and its dealers and franchisees operated over 800 stores across 49 states as well as in Puerto Rico and Bermuda.
In addition to merchandise, Sears Hometown and Outlet Stores, Inc. provides consumers with access to a full suite of services, including home delivery, installation and extended service contracts.
Sears Hometown and Outlet Stores, Inc. operate through two segments—the Sears Hometown and Hardware segment and the Sears Outlet segment. The Sears Hometown and Hardware segment’s stores are designed to provide customers with in-store and online access to a wide selection of national brands of home appliances, lawn and garden equipment, tools, sporting goods and household goods, depending on the particular store. The Sears Outlet stores are designed to provide customers with in-store and online access to purchase new, one-of-a-kind, out-of-carton, discontinued, reconditioned, overstocked and scratched and dented products across a broad assortment of merchandise categories, including home appliances, apparel, mattresses, sporting goods, tools and lawn and garden equipment at prices that are significantly lower than list prices.
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