Walton County and Georgia Dept. of Revenue to upgrade Georgia Drives Motor Vehicles System

Next month, the Georgia Department of Revenue (DOR) is upgrading to a new version of the Georgia Driver Record and Integrated Vehicle Enterprise System (DRIVES). This upgrade will update with the latest technological advances and ensure access to the most recent enhancements and software features. 

According to a press release from the Walton County government, beginning Jan. 13, some location hours may be reduced in preparation for the system upgrade. It will require the vehicle registrations and titling services, including e-Services and tag renewal kiosks, to be unavailable Wednesday, Jan. 13 through Monday, Jan. 18. As a result, vehicle owners with renewal dates in January are encouraged to do so prior to Jan. 13 to avoid delays.  

What to Expect: Wednesday, Jan. 13, 2021: 

  • County Tag Offices and the Motor Vehicle Division will not be able to process transactions. 
  • All online motor vehicle-related services, including online tag renewal services, will be offline from Jan. 13 – Jan. 18.
  • Motor Vehicle Self Service Kiosks will be offline from Jan. 13 – Jan. 18. 

How will this impact Georgia customers and drivers?

  • During the week of Jan. 19-22, walk-in customers may experience delays and longer than normal wait times. To avoid such delays, Georgia residents with January and February renewal dates are encouraged to renew prior to Wednesday, Jan. 13.  
  • Customers and dealers seeking to conduct any title transactions should complete their business at a county tag office prior to Wednesday, Jan. 13. 
  • Dealers will be able to initiate electronic title and registration (ETR) transactions and issue temporary operating permits (TOPs) over MLK Day weekend.
  • Law enforcement will still have access to motor vehicle records through a statewide backup file.

You can visit the county tag website at www.waltoncountypay.com for more information on upcoming scheduling changes.  

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