Carolyn’s Communications is hiring

press release from Caroline Communications

Carolyn’s Communications is an answering service for physicians and hospital systems nationwide. We are available 24 hrs. a day, 7 days a week for our clients.

We are looking for customer-oriented representatives. Where they will be a liaison, between Physicians, Nurses, and Patients providing the highest level of professionalism along with relaying accurate information.

Job Type: Full-time

Salary: From $14.00 per hour *Attendance bonus on day 91!

Schedule: Tuesday – Saturday 3pm to 11pm


  • Manage large amounts of incoming calls
  • Document accurate, valid, and complete information using strong verbal communications skills and computer skills
  • Read and follow prompts from a computer monitor
  • Multi-task – Retain caller satisfaction
  • Be a team player


  • Strong phone handling skills and active listening skills
  • Excellent communication skills
  • Proven customer support experience or experience as a customer service representative
  • Be familiar with medical terminology
  • Have strong computer skills / 37 WPM required
  • Ability to multi-task, prioritize, and manage calls effectively
  • High school degree


  • Is this a work-from-home job? NO, this is an in-person job.
  • When I learn everything can I work from home? NO, there are no work from home opportunities, ever.
  • I want the job but can’t get there until 4:15pm, is that ok? NO, we need someone at 3pm until 11pm.
  • I want the job but need to leave at 10pm, is that ok? YES, discuss this during your interview.
  • I want the job, the hours are perfect however I type 25 words per minute and willing to learn, is this ok? NO, we must have individuals that type a minimum of 37 WPM.


  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid time off
  • Paid training


  • 8 hour shift
  • Evening shift
  • Every weekend
  • Holidays

How to apply

Go to…/career…/

  1. Meet the Qualifications
  2. Take a Pre-employment Test
    This MUST be taken on a computer with audio
  3. Complete an Employment Application

Once your pre-employment test is received, and your application is received,
where the results meet (or exceed) our qualifications you will be contacted for an interview.

No PM’s.
No phone calls.

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