Help with heat for low income local families now available

After reporting just yesterday that funds were being delayed for help with heat to low-inomce local families for the 2017/2018 winter season, the Partnership for Community Action, Inc. is now able to inform eligible clients in DeKalb, Gwinnett, Rockdale, Newton and Walton Counties that fund are now available. These funds will come from the Georgia Department of Human Services and will provide assistance with heating bills through the  Low-Income Home Energy Assistance Program (LIHEAP).

According to a press release from the PCA, a portion of the funds are from the Public Service Commission and H.E.A.T.  Those that are eligible will be able to apply for this one time heating assistance payment of either $310 or $350 to help with the high cost of heating bills.  Eligible clients may only receive a one-time payment per program year.

Appointments are available for the General Public starting Friday, Dec. 7, 2017.

Information from PCA regarding the process to apply for this assistance follows:

PCA’s LIHEAP Program has added the convenience of scheduling Energy Assistance appointments online  or by calling our customer service number at (404) 537 – 4300.  Due to high call volumes, we strongly encourage clients to use these valuable systems in the place of walking in to expedite wait times.

Please note that a limited number crisis walk-ins are accepted Monday – Friday beginning 7am at our Covington Hwy location while funds are available.

All potential clients that heat their homes with natural gas, electricity, propane, wood, kerosene, or coal, and meet the income guidelines of 60% of the median household income for Georgia, and are able to provide the following information may apply:

  • Proof of income for all household members 18 years of age and older for the last 30 days; 90 days if irregular income. If no income, a Zero Income Form will be provided at the time of your appointment. All household members with no income must be present during the appointment time to complete this form.
  • Most recent home heating bill
  • Most recent electric bill.
  • Verification of social security cards for all household members or some other legal proof of SS number.
    • Tax returns are not an acceptable document
  • A Secure and Verifiable document is needed for the person applying for the household only to prove identity and citizenship.

Bringing copies of these documents, along with the originals, will expedite wait time at application intake.

Our Customer Services phone line 404.537.4300 will be open, beginning at

8:00 a.m., Friday, December 1, 2017 for general questions.

For safety and health reasons, we ask that clients do not form a line outside our service locations before opening hours.


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